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Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. By using our Website, Facebook and Trainerize App, you agree to the collection and use of information in accordance with this policy. We abide by all Privacy Laws & Regulations in the places in which we operate

What information do we store?

  • Name
  • Contact information
  • Location
  • Interactions with us
  • Billing or purchase information

How do we use your information? 
We may use the information we collect from you when you give your details to us via Facebook, Trainerize App, our Website, or in person.

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.     
  • To improve our website in order to better serve you.     
  • To allow us to better service you in responding to your customer service requests.     
  • To administer a contest, promotion, survey or other site feature.     
  • To send periodic emails regarding your order or other products and services.     
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How secure is your personal details that we collect?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology on our website. The CRM that we use (Close) and app (Trainerize App) and payment gateways (PayPal, Stripe) have their own encryption.

How to op-out of any form of correspondence.
You may opt-out of any correspondence any time by messaging us directly at [email protected] ,  calling or messaging 0276323122, or by clicking the Unsubscribe Link on our emails.

To stop receiving Txt Messages, you can reply “STOP” to txt messaging including our 4 digit txt messaging number or by replying STOP to 0276323122

Third-party disclosure 
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information

How long do we keep your information?
We keep your information for five years at which point we securely destroy it by securely deleting digital entries, and disposing of any hard copy information.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at [email protected], or 0276323122.

If you have any questions about our Privacy Policy, please don’t hesitate to get in contact at [email protected] or 0276323122